Posts Tagged: Customer Relationship Management

  • Build a winning customer referral program

    Build a winning customer referral program Research

    What is the best way to grow your customer base?  CEOs of small and midsize businesses rank customer referrals as one of the most effective ways to grow customers, according to a Vistage Research study. But most SMBs aren’t realizing the benefits of referrals because they lack a formal strategy. An optimized approach to customer

  • Customer growth decisions for the SMB CEO

    Customer growth decisions for the SMB CEO

    The time is now. Rarely have economic factors aligned to create a growth environment like we see today. Historically low unemployment, record low interest rates and inflation that barely causes a ripple are all drivers to a surge in small and mid-sized business growth. While there are obstacles in future and unforeseen events yet to

  • Customer growth: Decisions for SMB CEOs [research]

    Customer growth: Decisions for SMB CEOs [research] Research

      Decisions related to business growth Growing your customer base: it’s the central goal of most businesses. What do high-growth small and midsize businesses do differently when it comes to engaging customers? Vistage Research sought to answer that question in a study of 1,352 Vistage SMB CEOs. The results illustrate and analyze the decisions that

  • The major growth decisions facing CEOs [research]

    The major growth decisions facing CEOs [research] Research

    Navigating a company’s growth decisions  is the core of any CEO’s skill set. How can we grow? Who should we hire? Where should we invest? They are all interconnected and the growth of your business depends on all of them equally. Decisions surrounding investment and access to capital foster decisions about adding or galvanizing departments,

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