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The real secret of employee engagement

  1. Dave Dayanan

    January 10, 2019 at 5:47 am

    Thank You for such a wise advice. Points are taken by heart. Hope I could make it better this year.

  2. Jim Smith

    January 14, 2019 at 11:23 am

    Southwest was led by a brilliant leader which is not the case for most companies. WHie your advice is accurate, it is little more than a drop in the ocean for what it takes to transform engagement. Sadly Herb Kellerher passed away last week, he’s not available to help. If engagement is as simple as three suggestions, why despite billions being spent every year has there been no progress. The EE/EX needle hasn’t moved in decades. There’s a whole lot more to it than the “three Truths” As long as HR remains in charge, they will remain the bottleneck. They are never positioned to force change on their peers, they can plead, sell, but they cannot impact the culture, politics, and silos that prefer to sustain their status quo. Here’s a fact, if the CEO isn’t involved, being the final arbiter when debates arise and using a third party free from political intimidation, nothing much will happen. Simple research (sic) try to find examples of companies who have actually transformed their EE/EX to the extent that there was an empirical impact on business performance. There has to be a reason why none of the EE services experts use their delivered results as a sales and marketing tool.


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