Vistage Research Center

Get actionable, data-driven insights and expert perspectives from our global community of CEOs and thought leaders. Led by Joe Galvin, Chief Research Officer

Customer Engagement

Here you will find insights on engaging with customers and how changes today affect the growth you want to achieve tomorrow. Experts from our community deliver actionable information to help you continue improving and growing in your day to day practices, while providing perspectives on trends that can transform how you connect with customers. All of our insights on customer engagement dig deep into the strategies you should consider to improve performance of your marketing, sales and customer service efforts.

  • The key to double-digit growth

    The key to double-digit growth

    If you’ve ever wondered why some companies are capable of growing faster than others, new research from Vistage has an answer: They’re highly effective at customer engagement. Our analysis of more than 1,300 survey responses from CEOs of small and midsize businesses found that high-growth companies — those that grew double-digits each year for two years

  • The 4 essential laws of inbound marketing

    The 4 essential laws of inbound marketing

    In the complicated world of inbound marketing, four laws form the basis of what business leaders must know about lead generation from digital marketing. Knowing these four laws and implementing action items within each law will simplify the inbound marketing process for business leaders and drive qualified sales leads. These inbound marketing laws turn the

  • 5 growth drivers from high-performing CEOs

    5 growth drivers from high-performing CEOs

    According to the Vistage CEO Confidence Index, CEOs of small and midsize businesses (SMBs) anticipate revenue growth in 2018. In the latest survey, a whopping 83% of SMB CEOs said that they expected their company’s revenues to increase this year. Another 13% predicted that this year’s revenues would be on par with last year’s revenues, while only 4%

  • Winning initiatives for faster growth

    Winning initiatives for faster growth

    Looking for rapid business growth? Research tells us that there are three power points that drive growth. Boost your strategies behind customer engagement, sales and marketing, and you have a handle on winning initiatives for rapid growth. Take a look at how a rising-star tech company put these initiatives into practice and reaped the benefits.

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