Holly is CEO of THE HUMAN FACTOR Inc., and guides leaders and their organizations in achieving greater success by teaching you to leverage your brain and the brains of others at work.
In today’s chaotic, fast-moving markets, change is a given. Customer wants and needs are constantly shifting. Product cycles are shorter than ever. Instant access to information and new technologies continually shrink industry barriers to entry (or...
Business leaders can expect more chaos and uncertainty in 2019, from a divided government and weather disasters to labor shortages and a potential recession. This doesn’t paint a very pretty picture of the new year. Yet, operati...
In this age of the Internet, smart phones and social media, it seems like people are talking at each other more than listening to each other. Pause for a moment to consider how many emails, text messages, voice mails and...
Every business needs two very different types of people to succeed over the long term, or people with two, often contrary, skill sets: big-picture thinkers and those who focus on the details. Big picture people live at the 30,000-...
While browsing in a bookstore the other day (yes, I prefer real books to digital readers for business reading), I saw a young person wearing a t-shirt that gave me a good laugh. The front of the shirt had a...
One of the deepest instincts for adult humans is to achieve excellence. In other words, we want to win. Yet, winning in business doesn’t happen by itself. It requires hard work, dedication, focus and, most of all, a desire to...
Imagine a business where the right things consistently get done on time, most of the time (nobody’s perfect). Where people regularly follow up on what they say they’re going to do. Where everyone in the organization – from senior leadership to...
Remember when we used to look up to our leaders as role models for honesty, integrity and good character? Me neither. Actually, I do. But it seems like a long time since leaders displaying integrity was the rule rather than...
Do you often find yourself doing the same things over and over and wondering why you get the same results every time? Contrary to the popular adage “insanity is doing the same thing over and over again while expecting different...
Running a successful business, no matter how big or small, starts and ends with effective leadership. This involves defining a clear destination; getting everyone focused on reaching that destination; informing, inspiring and enga...