Posts Tagged: Video

  • Creating a proactive customer experience  [video]

    Creating a proactive customer experience [video] video

      “One needs to aggressively solicit complaints to find out what problems to solve.” — John Goodman Look for problems before the customer finds them When it comes to the customer experience, it benefits CEOs to think proactively and uncover, announce, and solve problems before customers become agitated. And the reason is simple enough, says

  • Creativity & collaboration [video]

    Creativity & collaboration [video] video

    “We need to spend about an hour a day on our ingenuity.” –Artie Isaac Creativity takes time, intensity and intention As a CEO, key executive or business owner, you make hundreds of decisions. And that’s sometimes just in one day. If operating to its fullest potential, your team can be an invaluable resource in helping solve

  • Grow from a position of strength [video]

    Grow from a position of strength [video] video

    “Growth is counterintuitive.” – Bob Berk We all have a starting point. We all want something more. Vistage Chair and speaker Bob Berk shared compelling real-world examples to demonstrate a critical principle of growth: no pain, no gain. While business leaders may envision growth as a straight line, the opposite is in fact true. Progress

  • Forget what you think you know about exercise [video]

    Forget what you think you know about exercise [video] video

    “Exercise is a selfless pursuit, not a selfish pursuit. Take the time away from your commitments and focus on taking care of yourself first.” It shouldn’t come as a surprise that executives should exercise more for the health benefits. The wellness of a leader should not be ignored, as it is difficult to make great decisions when physical

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