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Is Employee Fatigue the Greatest Problem We Face?


2 comments
  1. Avatar

    Mark Rome, zEthics

    October 4, 2013 at 8:25 am

    Decision making drives performance.

    Every employee comes to work every day and makes decisions that impact performance.

    “The workplace has many temptations that employees must resist, from the petty impulse to claim credit for someone else’s work, to the unscrupulous lapse of lying in a negotiation context, to the criminal act of misrepresenting financial numbers.”

    These decisions define the corporate culture.

    Employee fatigue most certainly impacts decision making.

    The leadership team must make use of every means available to them to influence and align every employee’s decisions with the goals of the organization to avoid accidents and drive performance. Whether it’s JP Morgan, BP or federal programs such as the Department of Defense, Department of Energy, etc.

    My complements to Mr. Howard Mavity for this enlightening and informative article.

    Reply
  2. Doug Hileman

    Doug Hileman

    October 7, 2013 at 3:43 pm

    Mark – You are so right. There are strict rules to prevent fatigue for pilots, air traffic controllers, and truck drivers. Other employees’ clouded judgment may not be life-threatening, but fatigue leads to impaired judgment that shows up in other ways: taking shortcuts so we can go home (poor quality, poor customer service, damage to brand), ignoring steps in an approval process, overlooking sloppy work of others. Work-induced fatigue can lead to problems outside of work, which, in turn, creates more problems in the workplace.
    How many times have you read that “an alert employee” [fill in the blank: spotted the embezzlement; identified the quality problem; notified management of a security problem; noticed that the system was going down…”. When the sentence begins “an employee suffering from fatigue….”, how does the story end?

    Reply

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