Cheryl McMillan

  • How to be an authentic and conscious leader

    How to be an authentic and conscious leader

    How easy or difficult is it to be yourself — your real self? Some leaders believe leadership is “showtime,” where you put on a mask to fit a particular situation. It’s not. Others sense whether or not you are authentic, and then decide whether or not they trust you. In his book “Authentic Leadership: Rediscovering

  • How a leader models accountability

    How a leader models accountability

    “If it is to be, it is up to me.” — Unknown After your second cup of coffee, you remember that Mary had a big deadline two weeks ago and then suddenly realize that you haven’t heard about results. You call Mary into your office, and when you ask her about her deadline, she says,

  • 7 lessons to learn from Chipotle’s crisis

    7 lessons to learn from Chipotle’s crisis

    Last Friday at 6 p.m., I drove past my local Chipotle restaurant. I was surprised to see only a few customers standing in line. A couple of years ago, lines regularly stretched past the front door from lunchtime until closing, seven days a week. Until recently, Chipotle was a darling of investors for its rapid

  • Productive conflict: 10 steps to building your executive team

    Productive conflict: 10 steps to building your executive team

    “A great person attracts great people and knows how to hold them together.” –Johann Wolfgang Von Goethe A diverse Executive Team of talented, strong, diverse individuals is a great thing, right? Diversity can promote passionate discussions, provides multiple perspectives, create a richer range of options, and, ultimately produce better decisions. Diversity also generates conflict; sometimes,

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