A CEO’s secret weapon: Other CEOs

About the Video:

When Guy Marsala assumed the role of CEO at EZ Lube, he inherited financial, compliance and culture challenges. He turned to the CEO members of his Vistage group for their perspectives to help inform his decisions. The results shouted success. Marsala achieved the highest sales on company record, increased customer satisfaction and a culture that fosters leadership.

“Knowing and talking with other CEOs is invaluable. They’ve walked in my shoes. One of the biggest lessons for a CEO to learn is that the CEO doesn’t have all the answers. I think the trick many times is to ask the right questions, be a good listener and seek out those who have the experience that I can benefit from. And Vistage has provided that.”

— Guy Marsala Vistage member since 2011

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