Glenn Jeffers is an award-winning reporter, editor and freelance writer. Previously, he served as editor of Kellogg, the alumni magazine of the Kellogg School of Management at Northwestern University. He has held staff positions at the Chicago Tribune, the South Florida Sun-Sentinel, and EBONY magazine, and has written for RedEye, The Red Bulletin, N’Digo, The Washington Post and Black Enterprise. He produced his first feature-length play, “The Marker,” back in 2012. He makes a mean mac and cheese. Discover your leadership style [video] December 1, 2017 by Glenn Jeffers 0 comments 4042 viewson Leadership “Everything we do is a function of our personallities.” — Linda Schwefel Identify your leadership style to better connect with your team Have you ever heard the adage, “It’s not what you say, it’s what you do”? For Vistage Chair and speaker Linda Schwefel it isn’t about what you say, it’s how others … Aligning employees with the right role [video] video November 28, 2017 by Glenn Jeffers 0 comments 4653 viewson Hiring, Recruitment, Sourcing “An employee is good, but an employee well aligned to the right role is so much better.” – Jay Forte Retool your process to fine-tune employee alignment One of the most challenging decisions for CEOs is hiring employees, mainly because they have a long-term effect on the overall health of your company. From stabilizing your … Creating a proactive customer experience [video] video November 15, 2017 by Glenn Jeffers 0 comments 9344 viewson Customer Engagement “One needs to aggressively solicit complaints to find out what problems to solve.” — John Goodman Look for problems before the customer finds them When it comes to the customer experience, it benefits CEOs to think proactively and uncover, announce, and solve problems before customers become agitated. And the reason is simple enough, says … Teaching your employees to ‘own it’ [video] video November 7, 2017 by Glenn Jeffers 0 comments 5305 viewson Leadership “I gotta do this. Not for my boss. For me.” — John Costigan Show your employees how to invest in themselves One of the biggest challenges CEOs face is instilling the employee motivation to passionately work toward and believe in a company’s success. And with good reason. After all, you’re the CEO whose vision and enthusiasm … The benefits of a public adjuster for disaster relief September 8, 2017 by Glenn Jeffers 1 comment 5784 viewson Risk Management The power of a category-5 hurricane is devastating. And business owners hit by recent hurricanes in Texas, Louisiana, Florida and surrounding areas could suffer huge losses in revenue while they recover. Stephen Figlin, a public adjuster with the Young Adjustment Company and past president of the National Association of Public Insurance Adjusters (NAIPA), weighed … 1 2 > »
Discover your leadership style [video] December 1, 2017 by Glenn Jeffers 0 comments 4042 viewson Leadership “Everything we do is a function of our personallities.” — Linda Schwefel Identify your leadership style to better connect with your team Have you ever heard the adage, “It’s not what you say, it’s what you do”? For Vistage Chair and speaker Linda Schwefel it isn’t about what you say, it’s how others …
Aligning employees with the right role [video] video November 28, 2017 by Glenn Jeffers 0 comments 4653 viewson Hiring, Recruitment, Sourcing “An employee is good, but an employee well aligned to the right role is so much better.” – Jay Forte Retool your process to fine-tune employee alignment One of the most challenging decisions for CEOs is hiring employees, mainly because they have a long-term effect on the overall health of your company. From stabilizing your …
Creating a proactive customer experience [video] video November 15, 2017 by Glenn Jeffers 0 comments 9344 viewson Customer Engagement “One needs to aggressively solicit complaints to find out what problems to solve.” — John Goodman Look for problems before the customer finds them When it comes to the customer experience, it benefits CEOs to think proactively and uncover, announce, and solve problems before customers become agitated. And the reason is simple enough, says …
Teaching your employees to ‘own it’ [video] video November 7, 2017 by Glenn Jeffers 0 comments 5305 viewson Leadership “I gotta do this. Not for my boss. For me.” — John Costigan Show your employees how to invest in themselves One of the biggest challenges CEOs face is instilling the employee motivation to passionately work toward and believe in a company’s success. And with good reason. After all, you’re the CEO whose vision and enthusiasm …
The benefits of a public adjuster for disaster relief September 8, 2017 by Glenn Jeffers 1 comment 5784 viewson Risk Management The power of a category-5 hurricane is devastating. And business owners hit by recent hurricanes in Texas, Louisiana, Florida and surrounding areas could suffer huge losses in revenue while they recover. Stephen Figlin, a public adjuster with the Young Adjustment Company and past president of the National Association of Public Insurance Adjusters (NAIPA), weighed …