Glenn Jeffers is an award-winning reporter, editor and freelance writer. Previously, he served as editor of Kellogg, the alumni magazine of the Kellogg School of Management at Northwestern University. He has held staff positions at the Chicago Tribune, the South Florida Sun-Sentinel, and EBONY magazine, and has written for RedEye, The Red Bulletin, N’Digo, The Washington Post and Black Enterprise. He produced his first feature-length play, “The Marker,” back in 2012. He makes a mean mac and cheese.
Discover your leadership style [video] December 1, 2017 by Glenn Jeffers 0 comments 5720 viewson Leadership "Everything we do is a function of our personallities." -- Linda Schwefel Identify your leadership style to better connect with your team Have you ever heard the adage, “It’s not what you say, it’s what...
Aligning employees with the right role [video] video November 28, 2017 by Glenn Jeffers 0 comments 6157 viewson Hiring, Recruitment, Sourcing “An employee is good, but an employee well aligned to the right role is so much better.” – Jay Forte Retool your process to fine-tune...
Creating a proactive customer experience [video] video November 15, 2017 by Glenn Jeffers 0 comments 12900 viewson Customer Engagement "One needs to aggressively solicit complaints to find out what problems to solve." -- John Goodman Look for problems before the...
Teaching your employees to ‘own it’ [video] video November 7, 2017 by Glenn Jeffers 0 comments 6474 viewson Leadership "I gotta do this. Not for my boss. For me." -- John Costigan Show your employees how to invest in themselves One of the biggest chall...
The benefits of a public adjuster for disaster relief September 8, 2017 by Glenn Jeffers 1 comment 7573 viewson Risk Management The power of a category-5 hurricane is devastating. And business owners hit by recent hurricanes in Texas, Louisiana, Florida and surr...