Vistage Research Center

Get actionable, data-driven insights and expert perspectives from our global community of CEOs and thought leaders. Led by Joe Galvin, Chief Research Officer

Glenn Jeffers

  • Discover your leadership style [video]

    Discover your leadership style [video]

        “Everything we do is a function of our personallities.” — Linda Schwefel  Identify your leadership style to better connect with your team Have you ever heard the adage, “It’s not what you say, it’s what you do”? For Vistage Chair and speaker Linda Schwefel it isn’t about what you say, it’s how others

  • Creating a proactive customer experience  [video]

    Creating a proactive customer experience [video] video

      “One needs to aggressively solicit complaints to find out what problems to solve.” — John Goodman Look for problems before the customer finds them When it comes to the customer experience, it benefits CEOs to think proactively and uncover, announce, and solve problems before customers become agitated. And the reason is simple enough, says

  • Teaching your employees to ‘own it’ [video]

    Teaching your employees to ‘own it’ [video] video

    “I gotta do this. Not for my boss. For me.” — John Costigan Show your employees how to invest in themselves One of the biggest challenges CEOs face is instilling the employee motivation to passionately work toward and believe in a company’s success. And with good reason. After all, you’re the CEO whose vision and enthusiasm

  • The benefits of a public adjuster for disaster relief

    The benefits of a public adjuster for disaster relief

      The power of a category-5 hurricane is devastating. And business owners hit by recent hurricanes in Texas, Louisiana, Florida and surrounding areas could suffer huge losses in revenue while they recover. Stephen Figlin, a public adjuster with the Young Adjustment Company and past president of the National Association of Public Insurance Adjusters (NAIPA), weighed

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