Active listening as a leadership skill

About the Guide:

Few skills are more critical for a CEO than the ability to listen. Active listening enables employees, customers and other stakeholders to feel that their perspectives are heard, accepted and understood. It also opens the door to new ideas and possibilities. But mastering active listening takes discipline. This guide provides a quick assessment and advice that you can put to use immediately.

Download to learn:

  • The challenges and benefits of active listening
  • How to engage in active listening and improve your skills
  • Active listening self-assessment

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