Posts Tagged: b2b

  • What B2B e-commerce can learn from consumer retail

    What B2B e-commerce can learn from consumer retail

    The world of consumer retail is in the midst of rapid transformation. Traffic in brick-and-mortar stores is decreasing. Consumers are moving away from shopping malls. Traditional advertising—whether via direct mail, TV ads or newspaper and magazine ads—is losing its relevance. Meanwhile, e-commerce is on the rise. In 2010, e-commerce accounted for more than 4 percent of

  • Will You Participate in the Next Technology Revolution?

    When considered as an industry sector, the internet contributes 4.7% to U.S. GNP. Some have characterized that as a big number, bigger than all of the spending of the Federal government combined.  Not to be a contrarian, but one could argue that 5% is a small number when you consider that the internet is still

  • Will Amazon Disrupt B2B?

    Amazon certainly has juice as a B2C (business-to-consumer) company, bringing about doomsday for Borders and others made irrelevant by best-in-class logistics. So what happens if Amazon goes B2B (business-to-business)? Watch out. Amazon is quietly testing (in beta) a B2B site known as Amazon Supply, selling everything from drill bits to automatic hand dryers for commercial

  • Does Size Matter?

    I recently had a conversation with a CEO who was lamenting about the disparity between public company valuations and those of privately held concerns. As of July 2011, the S&P is trading at a multiple of 14, while private company multiples remain in the 5-6 range. Investors value public company access to capital, and scalability

  • Customer Loyalty- B2B

    Businesses often fall in the trap of thinking that because their customers are happy, that they will remain in the fold.  Global competition has brought about switching options that did not exist before the world was flattened like a pancake. Businesses who serve other businesses (B2B) must go deeper than the occasional sales call, Christmas

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