Judith E. Glaser

  • Assessing trust in the interview process to preserve your company culture

    Assessing trust in the interview process to preserve your company culture

      Few managers and leaders understand how vital, intelligent, quality conversations and interviews are to the health and productivity of a company’s culture. Unhealthy conversations are at the root of relationships characterized by distrust, deceit, betrayal, and avoidance—leading to lower productivity, decreased innovation, and diminished results. By learning how conversations trigger different parts of our

  • Understanding the mindset of millennials

    Understanding the mindset of millennials

    In the workplace, millennials are known for certain characteristics, such as being comfortable with uncertainty and technology, and having a hardwired sense of inclusion. Given that minds and neural patterns develop in response to lived experiences, this made us wonder: How have the experiences common to this generation shaped their social brain development, mindset and

  • A cure for conversational blind spots

    A cure for conversational blind spots

    Three decades ago, I began my first experiment in Conversational Intelligence®. The corporation Union Carbide hired me to work with 17 high-powered sales executives in danger of losing a bid for a key contract. My job was to figure out how they could raise their game and beat the other seven competitors. For two weeks, I

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